Refund Policy

Returns + Exchanges
We are sure that you will love your purchase from us but if you are not completely satisfied just email us at stating your order number and details of the item you wish to return.

Please note we can only accept returns and exchanges that you have purchased from or website. If you have purchased from one of our stockists please get in touch with them directly.

Once we receive your item(s) we will issue a refund within 5 days via the original payment method that was used at the time of purchase.

Returns are only accepted within 14 days for all UK orders and 21 days for all international orders.

All items must be returned in the original condition complete with all packaging intact.

Any item is your responsibility until it reaches us.

For your own protection, we recommend that you send the parcel using a trackable delivery service that also insures you for the value of the goods. 

The cost of returning the item to us is your responsibility.

All original shipping fees are non-refundable.

Returns address: Britton Manufacturing Ltd Unit 1a 8 Borrowmeadow Road Stirling FK7 7UW

Damaged Orders
If your order doesn’t reach you in perfect condition, get in contact quoting your order number, name, address, details of the product and let us know whether you require a refund or a replacement. 

Lost Orders
Should your order fail to arrive, please get in touch with us within 21 days and we will investigate.

Our Guarantee
We hope you are happy with your order however if there is any reason you aren’t, please get in touch with us right away. Email

Have we missed anything? If so, email us